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🎉 Faqs, #facts and f-ups - answered here!
Crockd Studios @ Neutral Bay
We have a whole dedicated FAQ section on each studio classes page. It will give you details about class styles, drinks, what to wear, fired pieces and so much more. Check them out here - pottery: make a mug
You'll get an email from us once your pieces are ready to be glazed!
Your crockery takes around 4-6 weeks to be bisque fired (first fire!) Then you will be invited back to glaze it.
Then it will go into the kiln for one final fire.
The entire process is around 8 weeks.
The entire process is around 8 weeks! So once your work has had it's final glaze fire, it will be ready for collection.
Use our 'Google Business Hours' for your pick up times!
Unless you have booked a private event, then sadly no :(
In private events we can safely separate snacks from your clay station, but this isn't possible for public workshops.
So come with a full belly!
Every workshop comes with a range of delicious sugar free non-alcoholic cocktails.
Ps, your ticket price can't be changed if you're a drinker or not - our refreshments are more of a 'cherry on top' kinda thing...
Totally! We love hosting and for all different types of events. Our space caters perfectly for teams, friend groups, birthdays, hens parties and pretty much any other reason to celebrate.
Check our private event page for more details and book in your date.
General Questions
AUS:
NZ:
Surely not... We are going to be straight up with you, we have gone to a ton of effort to ensure our kits reach you in tip-top condition. Often when items are returned they’ve had a bit of a rough journey so can’t re-purpose them. Because of this, we don’t do ‘Change of Mind’ returns.
We do guarantee our products come to you in the best condition so if something’s not right email us at hi@crockd.com, our care team will sort you out!
You probably will... but we sucked at first too. Consider Crockd as 'craft kits for dummies'. We make the process of creating so bloody easy, you'll feel like a genius by the end of your crafternoon.
About Crockd Clay
We're super proud of our Crockd clay. It's taken us a couple of years to develop a hybrid hand-building clay that can be air dried, or fired at cone 6 temps at a kiln. Drying and firing instructions are included inside your kit.
All Crockd kits are designed to be shared. That’s why one kit includes enough clay to make over 4 things (close to 2kg). You'll also get an instruction booklet with step-by-step instructions for over 10 pieces.
If you want to pour liquids (drinks, water for flowers etc) into your creations then you need to have them fired at your local kiln.
If you're happy for them to be 'water resistant' (not food safe) grab our paint kit, which comes with a sealant!
Indeedily doodily you can!
Simply leave your creation to air dry for 24 hours, then paint and seal it with our Acrylic paint set. If you're feeling super artsy, give the paint pens a go too!
Your instruction booklet includes a bunch of vessels perfect for air drying.
We pack our clay in biodegradable plastic (yay!), so its lifespan is just over 4 months once it reaches your hot little hands.
If you want to preserve your moist bags of crock, we recommend taking the clay blocks out, wrapping them in cling wrap, then popping them back inside their bags.
Our clay has a natural iron fleck! *ooooh so pretty!*
This means, once fired in a kiln, the speckles naturally come through. The hotter the kiln the more prominent the speckles.
Keen to get the look without a kiln? Here’s a handy tutorial on how to speckle air dry clay.
It's both! Ahhhmazing right?
Our specifically engineered hybrid formula means that Crockd Clay can be left to air dry or taken to your local kiln to become ceramic. So fancy! So fuss-free!
👇 How do I air dry then?
Grab one of our Crockd - Paint Sets. They include everything you need to paint and make your clay creations water-resistant.
👇 How do I make my piece waterproof?
You've got to find your local kiln and ask them to look after you. This will make it waterproof and food safe. Don't worry - we include all the detailed instructions inside your kit (it’s super easy).
Clay dust is harmful - and that's no joke.
Keep your clay (and your station moist). When your clay starts to dry safety precautions need to be taken.
Always thoroughly keep your station clean. Never eat with your hands while working with clay.
PAINT N' POT & PAINT BY NUMBERS KITS
The key is multiple thin layers! Our paint is super-fast drying, it'll dry almost instantly if it's thin. If you whack loads of paint on your brush and apply the paint very thick, it may take a little longer to dry.
If the urge to go thick was too strong, don't worry. You can grab a hair dryer and dry it off quicker.
Two different design instructions really, but don't stress if you're not sure which one to get - the pot is a blank slate so you can do literally any design you please!
We've got a ton of other inspo on youtube too 👉 check it out Painting Tutorials - On Planters
We have you covered with 2 sizes that are perfect for anywhere in your home!
👉Medium Pot Diameter: 15.5cm
👉Large Pot Diameter: 18cm
Choose your canvas, take our special Personality Quiz to find your unique ‘type’ and colour palette, then get stuck into painting… it’s truly such a relaxing way to spend your crafternoon.
👉 Choose Your A3 Canvas Design: Currently we have 4 designs to choose from
👉 Take our Personality Quiz: A QR code is included in the kit
👉 Paint By Numbers: Use your numbered guide and match it with your unique color palette once you complete the quiz.
Technically no, but I mean, why would you not?! We give you a sweet little surprise at the end of the quiz, so even if you don't use the personalised color pallet, it is a loads of fun to do.
Acrylic Paint Sets & Co
AB-SO-LUTE-LY NOT!
If you're planning on getting your pieces fired and glazed at a kiln they need to be BUTT NAKED before they get there.
Your paint pens are just like brushes. Leftover paint can make them go hard.
Simply dip them in some water, and squiggle away! You can also try nail polish remover on the tips, works like a charm!
We've also included two-spare nibs in your pack so you can change them once they've reached the end of their tether!
Acrylic paints are water resistant, not waterproof — kinda like your smartphone.
If you immerse them in water for too long, they will return to their earthly state.
The key is multiple thin layers! Our paint is super-fast drying, it'll dry almost instantly if it's thin. If you whack loads of paint on your brush and apply the paint very thick, it may take a little longer to dry.
If the urge to go thick was too strong, don't worry. You can grab a hair dryer and dry it off quicker.
Almost anything! Except maybe the dog. But finished ceramics, paper, fabric, furniture, and your latest air-dried clay creation all make fantastic canvases.
Paint pens are perfect for everyday doodlers, avid journal folk, and wannabe illustrators alike. If you’ve got something to draw on, these are for you.
Team Events & Workshops
Make sure you have selected 'multi addresses' for your group order.
You’ll then be emailed an address template immediately after purchasing. Easy peasy!
Our kits have been designed to be self paced for small and big groups.
If you're hosting an event for 10 people or less you can totally do it without us.
Crockd kits are the most inclusive hands-on experiences.
They're not bound to any genders, they don't play into any weird stereotypes, and they're kid friendly too!
Reach out to us at hi@crockd.com and we’ll do our very best to answer it.
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